Resizing Tool for Apple Watch Strap

Thank you for sharing your feedback! We're thrilled to hear that you find the strap very handy. Your satisfaction means a lot to us, and we hope it continues to serve you well! 😊✨

Thank you for your feedback! We're glad to hear you love the quality and that our bands are hypoallergenic and safe for you. We're sorry to hear about the difficulty with the resizing tool and will take that into consideration for future improvements. Please don’t hesitate to reach out if you need assistance with resizing—we're happy to help!

Hi Pamela

Thank you for sharing your experience, and I apologize for any inconvenience caused by our strap resizing tool. Your feedback is vital, and we're dedicated to resolving this.

To address the issue, we sent you an improved tool on 18 Jan. Please refer to our tutorial video for assistance, which we have also emailed to you: [Strap Resizing Tool Tutorial].

I appreciate your understanding. If you have any further concerns or questions, feel free to reach out. Thank you for your patience and for allowing us to make things right.

Best regards
John Lee